Banks return to advice will comfort elderly, FCA paper claims

Elderly people are comforted by visiting their bank branch and would benefit from face-to-face advice from a bank manager, according to a paper from the regulator entitled The ageing population and financial services.  The paper is part of the FCA's ongoing work to make financial advice more accessible to the general population. In a society in which the fastest growing segment comprises those aged 85 and over, the FCA argues that the financial advice industry needs to make sure it is well equipped to service this group - many of whom will not be able to afford to pay a financial advi...