"Bring it on" and "Customers will realise there are better alternatives" were two adviser reactions to the news NatWest is launching a robo-advice service to its five million-strong customer base on Monday.
The Royal Bank of Scotland brand's robo service is designed for customers with as little as £500 to invest as a lump sum, for a process fee of £10 and further 0.95% in fees for the investment, platform and advice charges. Natwest's move is the first real sign of a meaningful return to the advice sector by the high street banks since the Retail Distribution Review (RDR) led them to rethink their involvement in the space. Advisers canvassed by PA, however, seemed either to relish the challenge of the banks' return or dismiss it as a threat. "I don't think it will affect advisers at all ...
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