Platforms' 'effective revenue' shrinking alongside costs

The firm's latest whitepaper Giving your platform wings found the average platform's revenue per adviser served has fallen 17% to £13,000, but the cost of servicing the average adviser has fallen 16% to £12,500. Similarly, it found the average D2C and adviser platform cost of servicing a customer had fallen by 37% to £223, while the average revenue per customer fell by 36% to £250. The consultancy also highlighted the huge disparity in efficiencies across the platform sector. Per £10,000 assets under administration, it said, the highest operating costs were £297, while the lowest was ...