FOS SIPP complaints jump a third in less than a year

2,802 new SIPP cases

Hannah Godfrey
clock • 1 min read

Complaints to the Ombudsman relating to self-invested personal pensions (SIPPs) jumped by nearly two-fifths (37%) in the period from April to December 2018, compared with the 2017/18 financial year.

Figures released by the Financial Ombudsman Service (FOS) this morning (5 February) showed 2,802 new SIPP-related cases were opened between April and December 2018, compared with 2,051 new cases opened in the 12 months to April 2018. At 3,186, meanwhile, the number of SIPP-related enquiries received by the ombudsman over the eight-month period broadly matched the 3,215 received in the whole 2017/18 financial year. The latest Ombudsman News report, which published the figures, also showed between October and December 2018 (Q3) the FOS received 161,195 enquiries and took on 92,903 new c...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers struggle to identify ESG-aligned options for clients amid rising demand

Advisers struggle to identify ESG-aligned options for clients amid rising demand

More than two-fifths plan to offer ESG analysis services to all clients in future

Sahar Nazir
clock 17 December 2024 • 2 min read
SJP at a crossroads: Can CEO FitzPatrick reinvent the wealth giant for a new era?

SJP at a crossroads: Can CEO FitzPatrick reinvent the wealth giant for a new era?

First year marked by challenges and change

Sahar Nazir
clock 17 December 2024 • 11 min read
Advisers must focus on long-term goals ahead of 2025 market challenges

Advisers must focus on long-term goals ahead of 2025 market challenges

As advisers prepare for 2025, Morningstar Wealth outlines ways to navigate uncertainty

Sahar Nazir
clock 17 December 2024 • 2 min read