Zurich pays 96% of protection claims in 2018

The six claims that were declined for life were because of non-disclosure of important medical information, such as history of smoking or alcohol misuse, at application stage. A total of £134.6m was paid to 1,798 life insurance customers. The highest life claim paid was £1.2m, with the average being £51,000. Critical illness For critical illness (CI), 91% of claims were accepted and 9% were declined due to the non-disclosure of medical information at application stage. Over 912 CI claims were paid, amounting to £90.6m, including partial payments for less severe conditions covere...