Editor's View: You just can't put a price on good admin and tech

Taking the biggest slice of the pie was an upheld decision from The Pensions Ombudsman regarding AJ Bell. A client lost more than £10,000 when the firm sent incorrect transfer details to Nucleus; the stocks they want to transfer dropped significantly while this was being resolved. It just goes to show the importance of admin, good tech, and smooth transfer processes and how vital they are. Elsewhere, HM Revenue & Customs has published guidance for pension scheme administrators following last week's Spring Budget. It's been advised they continue to administer lifetime allowance (LTA) chec...