FCA censures Lighthouse after British Steel 'serious failings'

Quilter-owned firm has paid out £23m in redress

Jenna Brown
clock • 2 min read

The Financial Conduct Authority (FCA) has censured Lighthouse Advisory Services (Lighthouse) for “serious failings” in relation to transfers out of the British Steel Pension Scheme (BSPS).

The regulator said its rebuke came after Lighthouse gave unsuitable advice between 1 April 2015 to 30 April 2019 to people looking to transfer out of the final salary scheme. It said Lighthouse advised 1,567 customers, 262 of whom were members of the BSPS. Quilter Financial Planning (Quilter) bought the advisory business in June 2019 for just over £42m - after the unsuitable advice was given. The FCA said Quilter had taken responsibility for the unsuitable advice and proactively carried out a redress exercise with money paid out totalling more than £23m. The regulator said this was...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Treasury expected to start hunt for next FCA CEO – reports

Treasury expected to start hunt for next FCA CEO – reports

Process to begin in 2025

Sorin-Andrei Dojan
clock 11 November 2024 • 1 min read
Law, not likes: Cracking down on social media financial promotions

Law, not likes: Cracking down on social media financial promotions

‘Every individual social post or communication must comply with the rules’

Sarah Wylie and Owen McLennan
clock 28 October 2024 • 4 min read
How Labour can support investment management vibrancy

How Labour can support investment management vibrancy

The formation of a new government – now just over 100 days’ old – has brightened the spotlight on UK financial services regulation, writes IIMI CEO Dani Hristova

Dani Hristova
clock 28 October 2024 • 4 min read