Business consultant Steve Billingham weighs up the pros (mainly) and cons of outsourcing.
The one thing all advisers tell us they need more of (after quality clients) is time. There is no doubt that time pressures are increasing on advisers, particularly where the advisers are also the business owners. At a recent conference I came across some research suggesting that, on average, advisers only spend about 37% of their time with their clients. This may be a broad generalisation, but pretty I would suggest it is fairly typical. In fact, it is probably an average that has been distorted by advisers who don’t carry the additional responsibilities that ownership brings. May...
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