Heard the one about the financial adviser who can assess your risk profile by looking into your eyes?
This was just one of the characters unearthed through hidden camera footage on last night's Panorama episode, 'Can you trust your bank', and the HSBC adviser was not alone in his dubious practices. We also met an RBS adviser who promised the customer they couldn't lose all their money and urged them to act fast to get the 'sale' rates. The other main element of the episode was stories told by some victims of mis-selling: Heather Adams lost thousands through Santander, Barbara Kerr seemed to have surreptitiously been moved into a riskier category than she intended and Tony Adams' pot w...
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