Consultancy firm Harrison Spence director Brian Spence looks at how advisers can learn from the high street - and the path providers at a crossroads should take.
"Financial advice on the high street is fast becoming a thing of the past. The internet killed Comet, Jessops and HMV. For the banks, building societies and their insurance-company partners, regulation poses a similar-size threat. Senior people in big financial services firms are just too scared of the risks associated with providing advice to the public. They can't see a way to make sustainable profits. As a result, many of these firms are introducing high minimum client thresholds. Others - including Santander, Axa and Barclays - are exiting the retail market entirely. For spe...
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