Tim Sargisson: Knowing the price of everything, the value of nothing II

Too many fixated on cost

clock • 3 min read

Restricted and independent firms both have their place in the advice landscape, says Tim Sargisson - and both must realise there are many factors beyond cost that influence value and customer engagement

We may only be a couple of weeks into 2017 but already there is plenty going on to rouse us from our post-Christmas and New Year stupor. As an example, back in July 2016, I used Oscar Wilde's words to illustrate the hoary point about charges in our industry - that a business should understand what to charge, what it is charging for and when to charge. I was reminded of these words recently when I saw a headline asking why restricted advice is not cheaper than independent. The research underpinning the question is contained in the FCA's Data Bulletin, which was issued in October 2016, ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

'Change financial services culture': DE&I must be 'de-gendered' to boost male allyship

'Change financial services culture': DE&I must be 'de-gendered' to boost male allyship

Men for Inclusion works to engage ‘resistors'

Jenna Brown
clock 24 April 2025 • 3 min read
Low number of FTSE 100 female CEOs 'just not good enough' - Andrea Montague

Low number of FTSE 100 female CEOs 'just not good enough' - Andrea Montague

Senior leadership in financial services is attainable for women

Jenna Brown
clock 23 April 2025 • 3 min read
IFAs must show empathy not judgement during tough client life events

IFAs must show empathy not judgement during tough client life events

Financial implications of life events and what women need to consider

Jenna Brown
clock 23 April 2025 • 4 min read