"Own the process, not the outcome" became a mantra for Gareth Southgate at the World Cup, leading Dan Russell to wonder - has the England manager been learning from successful financial advisers?
By "owning the process" of the England football team and guiding them - admittedly with the assistance of a friendly draw - to the semi-finals, Gareth Southgate has been praised as the man to solve all manner of problems from Brexit to the Middle East peace process, while also providing a much-needed boost to the high street by causing a rush on waistcoat sales. Southgate has been on a fact-finding mission across multiple high-performing team environments, from leading sports teams to the military, in order to rejuvenate the fortunes of the national side. The tactics he has used, however...
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