Advisers can boost client communication by embracing AI

Effective utilisation of AI offers great potential client benefits

clock • 4 min read

James Tucker explores how to boost client communication through the use of AI...

Here at Twenty7tec, we recently conducted two pieces of research that provide food for thought for those working in the financial advice industry. Firstly, we conducted a survey of 250 financial advisers and wealth managers, which found that more than one-third of clients do not update their financial advisers on material information about changes in their financial circumstances. And 31% of advisers believe clients do not contact them with an update because individuals lack understanding of an adviser's role and the support they can provide. Secondly, in a separate survey we conducte...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

FCA to support firms to overcome challenges in implementing AI

FCA to support firms to overcome challenges in implementing AI

Regulator launches an ‘AI Lab’

Isabel Baxter
clock 17 October 2024 • 3 min read
Scenario planning: Lessons from the CrowdStrike outage

Scenario planning: Lessons from the CrowdStrike outage

How can we prepare for potential similar outages in the future?

Ollie Dent
clock 07 October 2024 • 4 min read
Real-time evaluation: Let AI be your portfolio's personal trainer

Real-time evaluation: Let AI be your portfolio's personal trainer

Technology is transforming the landscape of portfolio management

Tony WIlkinson
clock 03 October 2024 • 3 min read