Can you teach an adviser soft skills?

For years, advisers have known there's a massive shortage of new blood coming through. Finally, it seems like enough academies and the like are springing up to some of the gap. This isn't all altruistic of course. A newly rich set of millennial clients benefitting from a bumper wealth transfer between the generations might not want to deal with someone twice their age in the future. The overall demand for advice has only ballooned since the pension freedoms and political volatility too, so much so that it's been hard to keep up. Training a fresh cohort to fill this gap is all well and...