Due diligence is more than best practice it is ‘fundamental'
'Minimising the likelihood of unpleasant surprises is a fundamental goal'
‘The key for advisers is preventing their clients from harm’
‘It's really time consuming to do it on an individual firm basis’
To meet the Consumer Duty foreseeable harm regulation
To streamline due diligence and tackle foreseeable harms
Overhaul of transparency guidance urged
Campaigners hit out at slow pace of investigation
Industry-wide solutions?