FCA

FCA released two reports to mark the third birthday of Consumer Duty

Equity for Growth was ‘unfair, unclear and misleading’

'Permanent, cultural shift within firms'

'We shouldn't solve one problem by creating another'

Covers advisers, platforms and wealth managers

'September is a starting point, not the finish line'

'There are still some firms that are treating Consumer Duty as a rigid one-off annual exercise'

'Regular reviews will still play an important role, but clients' lives do not follow a servicing calendar'

John Burford was sentenced to prison in September last year

The bottom line for boards