'AI can provide clients reassurance just as much as humans can’
Firms told to overcome fear of being too close to advice guidance boundary
'Move away from prescriptive rules, beloved of compliance consultants’
A.P Financial Services UK is no longer trading
'Doing nothing to fix the advice gap is a choice’
‘We are already seeing considerable appetite’
‘It is at the heart of advice, yet I don’t see firms talk about it clear enough’
‘You can expect the regulator to take robust action where needed’
Regulator’s Lucy Castledine reflects on Consumer Duty six months in
Targeted support proposal could be ‘game changing’ for consumers