opinion

'While access to pensions has improved, barriers remain'

In short, it's time to ‘get human'

Fund managers have a dilemma

'Combining trust and reassurance keeps clients engaged for the long term'

'MPS is now a heavily scrutinised, regulated proposition'

'Industry's challenge is less about products, and more about process'

'A key challenge for investors is to identify the pockets of genuine innovation'

'Most people I meet have never had protection properly explained to them'

Long-term hopes for financial advice

'Advice, technical work and administration support the client, while culture shapes what happens between them'