Robo-advice and banks are medium-term threats
Service should be funded by industry, argues group
Pension freedom opened drawdown to the mass market
Pension freedom began in April 2015
Zurich's head of platform strategy gives due diligence tips to advisers
Part of group's digital transformation programme
FCA and DWP consult on capping early exit charges
Decisive judgement currently being appealed
CII aims to raise standard of service across the industry
Widespread financial planning inertia