PPI

Compensation and refunds related to mis-sold payment protection insurance (PPI) have reached £9.3bn, the Financial Conduct Authority (FCA) has said.

The boss of retail banking at Barclays has admitted that 2012 was a "very difficult year" for the bank, and said the decision to release details of staff's £38.5m bonus details on Budget day was a "mistake" but claimed it was not an attempt to bury the...

Barclays bank has been named as the Financial Conduct Authority's (FCA's) most complained about firm for the second half of last year.

REGULATION

Consumers are missing out on £18.3bn worth of compensation for the mis-selling of payment protection insurance (PPI) policies, according to research by claims management firm EMCAS.

UK Asset Resolution (UKAR), which holds the toxic assets of former lenders Bradford & Bingley and Northern Rock, repaid £4bn to the taxpayer during 2012.

Martin Wheatley, the managing director of the Financial Services Authority (FSA) and chief executive designate of the incoming Financial Conduct Authority (FCA), has outlined his plans to restore consumer trust in financial services.

The Financial Services Authority (FSA) has fined three Lloyds Banking Group (LBG) firms a total of £4.3m for failings that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress.

Former Lloyds boss Eric Daniels has told MPs that 50% of mis-selling claims received by the bank related to payment protection insurance (PPI) were bogus, but a lot were paid out in the early days as staff struggled to handle the volume of claims.

The money banks have set aside for payment protection insurance (PPI) mis-selling compensation will run out by the end of the year, according to analysis from Which?