Rathbones

Customer Risk Rating framework in place

Regulator intervened in August

‘I have to be held to account together with the rest of the team’

Follows research from Rathbones

Shares fell nearly 20% in a day last month

Wider implications for the DFM sector

Group launches £20m share buyback programme

Programme of work, targeted reviews and charging changes

Includes many delaying retirement

Combines ethical and sustainable research capabilities