Consumer Duty

Consumer Duty: Final thoughts and ensuring ongoing compliance

Consumer Duty

Consumer Duty: Final thoughts and ensuring ongoing compliance

Reviewing the key rules and considerations on deadline day

clock 31 July 2023 • 4 min read
Advisers slam FCA for 'unclear' and 'unhelpful' Consumer Duty attitude

Consumer Duty

Advisers slam FCA for 'unclear' and 'unhelpful' Consumer Duty attitude

Majority of IFAs think it has been ‘unclear, unresponsive and unhelpful’

clock 24 July 2023 • 1 min read
Partner Insight: From treating customers fairly, to treating customers well

Consumer Duty

Partner Insight: From treating customers fairly, to treating customers well

Royal London's Jamie Jenkins shares insights on how The Consumer Duty is set to revolutionise the financial services industry, ushering in an era of elevated customer service standards and widespread transformations.

clock 21 July 2023 • 3 min read
Transfers: Will Consumer Duty be the STAR of the show?

Pensions

Transfers: Will Consumer Duty be the STAR of the show?

The defined benefit pension transfer market has been rapidly evolving

clock 21 July 2023 • 4 min read
Consumer Duty outcomes: Exploring products and services

Consumer Duty

Consumer Duty outcomes: Exploring products and services

'Far-reaching and particularly important for financial advisers'

clock 20 July 2023 • 4 min read
More than half of adults classed as 'vulnerable' under Consumer Duty

Consumer Duty

More than half of adults classed as 'vulnerable' under Consumer Duty

Financial services providers can make a ‘huge difference’

clock 20 July 2023 • 1 min read
Vulnerable clients the focus of new Quilter adviser offering

Consumer Duty

Vulnerable clients the focus of new Quilter adviser offering

Offering comes as the FCA’s Consumer Duty deadline approaches

clock 18 July 2023 • 1 min read
Consumer Duty countdown: How to maximise technology

Consumer Duty

Consumer Duty countdown: How to maximise technology

With the Consumer Duty deadline dominating the media, advisers' thoughts and dreams, are you making the most of your existing technology providers to help you meet the regulations? Steph Wilcox shares her thoughts...

clock 17 July 2023 • 3 min read
Platforms quizzed by FCA on Consumer Duty preparation

Your profession

Platforms quizzed by FCA on Consumer Duty preparation

30 platforms given days before the Consumer Duty deadline to respond

clock 14 July 2023 • 1 min read
Consumer Duty: A handy timeline to 31 July for advisers

Consumer Duty

Consumer Duty: A handy timeline to 31 July for advisers

What should advisers be prioritising from August onwards?

clock 14 July 2023 • 4 min read