Regular engagement key to strong client relationships

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Fiona Murphy looks at how advisers are managing their clients' changing expectations in a volatile market.

Annuity rates fall to lowest ever levels! FTSE falls by 12%! The reports have been alarming over the past two months. Naturally, people panic that their retirement funds are quite simply trickling away. So are they flooding their financial advisers with questions? According to reports apparently not. In reality, the last few weeks have been business as usual for many advisers. Quiet even, but why? The answer would seem to lie in the increased engagement many advisers have with their clients. Closer working relationships mean clients understand more about how the adviser is managing their...

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