With RDR implementation now little more than a year away, Chris Davies, author of Winning Client Trust, explains how social science can help advisers profit from the changes.
As we are now staring down the barrel at RDR implementation, the 1 January 2013 – or ‘R’ day as it has now been renamed – continues to throw up much industry noise and debate. Issues such as the RDR’s intended/unintended consequences, the ramifications of adviser charging and customer paid remuneration (CPR), business models, CRM systems, taxation and MiFIDII create endless curiosity and suspicion. Indeed in the past 24 months we have seen some 1,544 pages released from the FSA on its intentions for the RDR implementation. White noise The widely disparate views such cogitation brin...
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