Market criticised for lack of openness

By Lucy Quinton A private medical insurance (PMI) provider has lambasted the market over its claims sharing practices in the small and medium-sized enterprises (SME) market. Groupama Healthcare has criticised its competitors for not sharing claims statistics when reviewing premiums saying it impinged on the regulator's Treating Customers Fairly (TCF) initiative. Sharing claims information is normal practice in the general insurance and corporate PMI markets as well as in the individual market. However, it appears that the SME market is falling between the gaps. Both Axa and Bupa wer...