Non-disclosure five times higher for paper applications

The provider analysed data from more than 9,500 applications for protection products over the past year and found non-disclosure that could potentially lead to a claim being declined with 5.78% of paper applications. This compares to 3.48% for electronic applications and 1.23% for tele-underwriting applications. According to AXA. the results show clear advantages for electronic applications generally. This is attributed to the fact further questions can be automatically generated to get more detail in areas where consumers declare relevant medical history. Tele-underwriting takes this...