Norwich Union is adding an extra document to its insurance applications to help consumers understand the importance of disclosure.
A simple promotional factsheet is being introduced to its insurance information packs which highlights the importance of completing insurance application forms accurately. It does so by highlighting in a separate document the paragraph on all insurance and protection application forms which stresses why it is necessary to disclose all information which could have an impact on claims. More importantly, it points out what an insurer can only provide cover where it knows all the facts about the person they are insuring and what could happen if information is not disclosed. As part of its di...
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