MPPI aims to 'treat customers fairly'

The policy includes various "back to work" initiatives for people who become unemployed such as text messaging, CV writing assistance, jobseeker guides, a support website and face-to-face employment workshops, while people who are too ill to work will have access to medical advice. The policy will start paying out 30 days after the policyholder is unable to work because of accident, sickness or unemployment. David Quick, managing director of CETA, claims the product will address the recent criticisms of PPI and meet “real customer needs”. He states: “Much of the concern about MPPI stem...