Advisers lament 'complexity' of pension transfers

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Most advisers are blaming the complexity of the pension transfer process for the length of time it takes.

According to a study conducted by Cofunds, 67% of respondents said the most significant barrier to the prompt transferring of retirement funds is the convoluted methods involved. Elsewhere, 21% named paper-based processing requirements as the biggest obstacle, while 12% laid the blame at the door of what they called "a lack of joined-up technology". Further suggested impediments included life offices dragging their feet, regulatory incompetence and a reluctance on the part of clients to embark on what they feel is a "time consuming admin nightmare". "We recognise that consolidating pe...

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