Medicals Direct enters claims arena

clock

Medicals Direct Group has launched a new tele-claims service.

The medical solutions provider aims to take responsibility for the medical element of claims on behalf of life and general insurance providers, offering assessment and treatment of the claim. Claimants will be assigned their own office-based nurse with specialist training, who offers assistance as soon as the claim is received. During the initial triage the nature of the medical condition is assessed with treatment and specialists recommended as required. Medicals Direct said incomplete or fraudulent claims are weeded out at an early stage. A Medicals Direct pilot project on beh...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Majority of advice firms assisting clients with protection needs

Majority of advice firms assisting clients with protection needs

Average cost of care amounts to £1,594 per week

Cameron Roberts
clock 11 March 2025 • 1 min read
Shifting demographics: Post-Budget protection conversations

Shifting demographics: Post-Budget protection conversations

Emerging market for people aged 45 and upwards

Naomi Greatorex
clock 18 February 2025 • 3 min read
Supermarkets, fast cars, and protection insurance

Supermarkets, fast cars, and protection insurance

'I would argue this is a perfect example of an efficiency gap'

Paul Yates
clock 10 February 2025 • 3 min read