Which? slams banks for sub-standard investment advice

clock

Banks and building societies are continuing to provide inappropriate investment advice to the very consumers who bailed them out last year, a Which? investigation concludes.

An undercover probe found just four of 37 branches visited gave appropriate advice about investing a lump sum. The remaining 33 recommended inappropriate products without explaining the risks. A total of 21 of the firms investigated gave "blatantly inaccurate" advice such as referring to capital guaranteed products as entailing "no risk". Six tied advisers who suggested an investment bond also failed to properly explain the risks of the product. Only one adviser suggested splitting savings between two institutions to avoid going over the £50,000 savers protection limit, while 14 a...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Six advice firms actively preparing for targeted support

Six advice firms actively preparing for targeted support

FOI request shows just 19 firms signed up for FCA’s Pre-Application Support Service

Isabel Baxter
clock 09 January 2026 • 2 min read
Regulators publish joint consultation on DC pensions value for money

Regulators publish joint consultation on DC pensions value for money

'Pension schemes' performance will be public with a simple rating system'

Martin Richmond
clock 08 January 2026 • 5 min read
Female clients twice as likely to be unhappy with their adviser than men

Female clients twice as likely to be unhappy with their adviser than men

Dissatisfied with communication, trust and adviser/client relationship

Isabel Baxter
clock 08 January 2026 • 2 min read