Which? slams banks for sub-standard investment advice

clock

Banks and building societies are continuing to provide inappropriate investment advice to the very consumers who bailed them out last year, a Which? investigation concludes.

An undercover probe found just four of 37 branches visited gave appropriate advice about investing a lump sum. The remaining 33 recommended inappropriate products without explaining the risks. A total of 21 of the firms investigated gave "blatantly inaccurate" advice such as referring to capital guaranteed products as entailing "no risk". Six tied advisers who suggested an investment bond also failed to properly explain the risks of the product. Only one adviser suggested splitting savings between two institutions to avoid going over the £50,000 savers protection limit, while 14 a...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

From the annual review to the 'always on' adviser/client relationship

From the annual review to the 'always on' adviser/client relationship

'Regular reviews will still play an important role, but clients' lives do not follow a servicing calendar'

Tessa Lee
clock 28 July 2026 • 4 min read
Number of British millionaires drops to lowest level since 2008

Number of British millionaires drops to lowest level since 2008

Estimated number of 442,000

Sophia Panayi
clock 28 July 2026 • 3 min read
Tessa Lee: The invisible cost of poor client data

Tessa Lee: The invisible cost of poor client data

How can you improve data quality?

Tessa Lee
clock 23 July 2026 • 4 min read