Half of health insurance complaints upheld

This follows the trend showing a growing proportion of protection and health insurance complaints being upheld by the ombudsman. However, across the board, the number of complaints received by the ombudsman is on a slower pace than last year. In the first three months of the financial year 2010/2011, FOS upheld 49% of the 140 (on pace for 560) health and dental claims it received. Last year that rate was just 35%, but saw an annual total of 652 complaints submitted. Whole of life (35% up from 28% in 2009/2010), term assurance (32% from 24%), income protection (IP) (40% from 39%)...