Pru forced to return £4m after pensions error

clock

The Prudential has written to 39,000 customers saying it valued their pensions incorrectly.

It is offering customers "correction payments" of between £100 and £1,000 each, worth £4m in total, to make up for the error. The mistakes were made in Scottish Amicable unit-linked pension plans between June 2004 and December 2008, the Telegraph reports. A Prudential spokesperson explains the insurer had assumed its subsidiary Scottish Amicable would deduct tax from the investment income earned by pension funds and recovered against its own tax liability. During a routine audit, the Pru found this was not the case and amended its prices for the pensions in December 2008. Howeve...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Identification remains weakest link in vulnerability assessments

Identification remains weakest link in vulnerability assessments

'Relying on the adviser to spot the signs personally is unquestionably impractical'

Jonathan Barrett
clock 26 November 2024 • 4 min read
Advisers revisit processes after FCA's retirement income review

Advisers revisit processes after FCA's retirement income review

Thematic Review of Retirement Income Advice released in March

Jenna Brown
clock 16 September 2024 • 2 min read
Two firms declared in default by FSCS over pensions advice

Two firms declared in default by FSCS over pensions advice

Both Oakwood Financial Management and GO IFA are no longer trading

Isabel Baxter
clock 11 April 2024 • 1 min read