Three-quarters of consumers believe the FSA failed to stand up to the banks in the run-up to the financial crisis and has not done enough to help consumers, according to Which?.
Its survey of more than 1,200 people showed that 82% feel the FSA needs more powers to force the banks to change, with just 36% thinking that the regulator has managed to ensure banks treat their customers fairly. Nevertheless, 85% said that a financial regulator is needed, with more than three-quarters saying that banks cannot be trusted to regulated themselves. Which? chief executive Peter Vicary-Smith gave evidence to the Treasury Select Committee on 2 November, saying that the creation of the new Financial Conduct Authority (FCA) offered a "once in a generation opportunity" to get...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes