Bupa launches new patient helpline

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Bupa has launched Bupa Anytime HealthLine, a helpline providing 24 hour, unlimited medical advice and information from a team of GPs and nurses.

This is an enhancement of Bupa's nurse only helpline, available to Bupa individual members as part of their policies. Callers will speak directly to a nurse, and if further advice is required, a GP will aim to call the member back within the hour. Sue Moore, Marketing and Customer Development Director, Bupa Health & Wellbeing said: "Many of our members want to be able to speak to a GP or to a nurse at any time of the day or night, at a time that suits them, without having to wait for an appointment. "They want expert medical advice on anything from stomach upsets and teething babie...

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