Standard Life pilots paperless system for advisers

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Standard Life has become one of the first providers to begin moving its transfer process entirely online.

In an email sent to advisers, seen by IFAonline, the provider said the "exciting" news would lead to a quicker service when submitting changes of agency and letters of authority. There will no longer be any need for a client signature, except in exceptional circumstances, and no requirement to send anything through the post. The service is a development of Origo's agency administration service, which standardises changes of agency and letters of authority across the 15 providers currently registered. One generic form is used to request additional agency codes, close agencies or tra...

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