Andrew Tyrie, the chairman of the Treasury Select Committee, has demanded answers from Royal Bank of Scotland (RBS) boss Stephen Hester about the bank's ongoing computer failures.
Since last Thursday, millions of customers of RBS, Natwest and Ulster Bank have been unable to transfer money in or out of accounts because of IT problems. In a letter sent to RBS chief executive Hester, Tyrie asked about the causes and implications of the problems, whether job cuts or outsourcing had contributed to them, and if compensation will be paid to customers affected. Meanwhile, he has also written to Financial Services Authority chairman Lord Turner asking whether the regulator will investigate the causes and consequences of the problems. Tyrie said: "Basic bank functions...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes