CII: Providers must 'step up to the mark' to boost industry professionalism

CII director Steve Jenkins said the industry is becoming increasingly 'professionalised' due to RDR changes but for consumers to have "real faith in the industry" providers must also buy into an ethos of transparency and professionalism. He said: "They must avoid being opportunistic and ensure they develop their products with the consumers in mind. It's fair to say that in the past many products have often been complicated and opaque but this needs to change. "And providers should not be pulling stunts in the run up to RDR such as 'buy old style products while stocks last.' "It is...