Nemeth: UK advisers 'lag US peers' in soft skills

Nemeth has worked with several hundred UK-based advisers and is considered one of the leading exponents of relationship building during the financial planning process. In an exclusive interview with IFAonline, she said: "US-based advisers are aware of how important ‘trust' is when dealing with clients, in the UK this is still considered a softer skill, a ‘touchy feely' skill, UK advisers lag their US peers in making use of these skills. "UK financial planners are still more focused on the technical side of the process. But in my view this sort of relationship building is a new hard sk...