FCA urged to endorse 'trust' campaign

James Dickens, consultant and director of JD Consulting UK, said the Question of Trust campaign, which launched in February, aims to address what he believes is a "major threat to the financial wellbeing of millions" - a lack of trust. The campaign, which has proposed a set of protocols for the industry to follow to re-establish faith in the industry, has the backing of the Institute of Financial Planning (IFP) among other organisations, but Dickens said its success may depend on the involvement of the regulator. The Financial Services Authority (FSA) is set to be split into the FCA a...