FCA will struggle to kick 'tick box' culture - PSB

Nicola Brittain
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The Financial Conduct Authority (FCA) will not find it easy to drop its predecessor's 'tick box' culture according to the chairman of the Chartered Insurance Institute's Professional Standards Board (PSB).

David McIntosh, who has been non-executive chair of the PSB for seven years, explained that he thought it may be difficult for the FSA to move from being a regulator that is widely regarded as 'tick box' and 'process focused' to one that focuses on outcomes instead. McIntosh was clear that he thought the FCA should have an outcomes-based approach but acknowledged that this is difficult because it requires objective judgement and understanding of the details of a situation. He described a 'tick box' regulator as one that punishes companies it oversees for a technical breach of the rule...

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