The asset management industry must regain consumers' trust and boost pension saving or risk a financial crisis even worse than the 2008 crash, the Investment Management Association (IMA) has said.
In a speech at Mansion House, IMA chairman Douglas Ferrans said: "The first step is to reconnect with those investors and understand what they need and how best to serve those needs. The second is to demonstrate why we deserve their trust and confidence." Ferrans noted the IMA's work towards creating a ‘pounds and pence' measure of funds' cost and performance to help investors understand what they pay. However, he stressed that work like this must go further. He said: "We need to ensure that when we spend our clients' money, we do so with real skill and diligence. We must ensure that...
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