CII investigates impact of RDR on consumers

Laura Miller
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The Chartered Insurance Institute (CII) is currently undertaking a survey of consumers to see what impact the changes brought about by the Retail Distribution Review has had on them and their view of advice.

The research will look at clarity around advice labels and consumer trust and confidence in the advice sector since the RDR was introduced at the start of the year. It will also seek to update figures from an earlier study which suggested as many as 14m more people could seek advice as a result of the regulatory changes. That study, published in February, suggested there was a large untapped market of individuals who could be brought into financial advice for the first time post-RDR. They have the money to invest but had so far shied away from taking professional advice due to a la...

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