Pensions Ombudsman investigating 41 liberation complaints

It was previously understood the PO was examining nine cases, including eight complaints from members whose transfer request had been delayed or refused by trustees. A ninth case was thought to relate to a transfer that was approved by trustees, but resulted in significant losses for the member due to the nature of the receiving vehicle. Decisions in those cases, which were reported in October, were expected to be published before the end of 2013. A PO spokesperson confirmed the office was looking into a total of 41 case referrals, for the year from April 2013 to date. Although ...