Personal Touch launches business development programme for members

In what marks a move away from previous product-orientated training, member firms will be taught to build strategic long-term business plans and mitigate regulatory risks in a series of specialist workshops, Personal Touch said. The programme will be facilitated by external industry experts and split into three modules focusing on business planning, recruitment skills, managing people effectively and budgeting. People and development director Karen Pearson said: "Prior to this, virtually all industry network development support focused on products or selling but this new initiative fo...