Small firms have seen improvements in the way the Financial Conduct Authority (FCA) communicates with them and said the regulator's approach has become "increasingly proactive, proportionate and predictable", according to a far reaching survey.
Firms in the non-relationship managed C3 and C4 categories - housing most advisers - praised the FCA for its "effective" and "collaborative" approach, the FCA Practitioner Panel Financial Services Industry Survey 2014, which tracked the FCA's progress over the last year, found. The regulator's perceived 'effectiveness' improved from an average score of 4.6 out of 10 to 6.5 and 'satisfaction with the relationship with the regulator' improved from 5.9 to 6.9. The practitioner panel found 64% of C3 and C4 firms said they were 'satisfied' with their relationship with the FCA compared with...
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