PFS: 'Insistent' clients must take responsibility for actions

Independent risk warning could indemnify adviser against possible claim, body suggests

clock

Clients who instruct their adviser to carry out a pension transfer against their advice - so-called 'insistent clients' - must be held accountable for their decisions, the Personal Finance Society (PFS) has said.

The Society has suggested savers receive an independent risk warning from a trustee, which would indemnify the adviser, trustee and Financial Services Compensation Scheme against any future compensation claim. It would include confirmation the client has instructed a transfer against professional advice. The term 'insistent client' has gained traction as a result of the retirement reforms outlined at Budget 2014 and introduced in April this year. The changes offer pension savers aged 55 or over and with a defined contribution (DC) scheme unprecedented access to their pots. Howev...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA withdraws nearly 20,000 misleading financial ads in 2024

FCA withdraws nearly 20,000 misleading financial ads in 2024

Nearly double the amount in 2023

Isabel Baxter
clock 07 February 2025 • 1 min read
Lords committee urges FCA to call off 'damaging' name and shame plans

Lords committee urges FCA to call off 'damaging' name and shame plans

Report concluded that this is ‘not the way to regulate’

Isabel Baxter
clock 06 February 2025 • 4 min read
Regulator soft launches £2.5m firm checker tool to help protect consumers

Regulator soft launches £2.5m firm checker tool to help protect consumers

‘FCA Firm Checker’ is live for small number of users

Isabel Baxter
clock 05 February 2025 • 1 min read