DWP 'repeating errors of past' with new state pension communication

Savers struggling to calculate their state pension entitlements, broker argues

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There is a "high chance" the government will repeat its mistakes of the past when communicating impending changes to the state pension, according to broker Hargreaves Lansdown.

The Department for Work and Pensions (DWP) appears to have given "only the most superficial consideration" to communicating the new state pension and is likely to repeat the failures it made when sharing the changes to women's state pension age, the company said. The new ‘single tier' state pension will start at about £155 per week for those who reach state pension age from 6 April 2016 and who have 35 qualifying years of contracted-in national insurance contributions. But stakeholders have questioned government efforts to communicate the change. The government also came in for cri...

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