More than a tenth of pension transfers potential scams, consultancy finds

Mix of regulated and non-regulated contact confuses consumers

Carmen Reichman
clock • 3 min read

More than 10% of pension transfer requests could be scams, according to new research, which found a lot of consumers had been enticed by cold-callers to contact their schemes.

Pension consultancy Xafinity said it found signs of potential scam activity in 11% of pension transfer requests processed by its Trustee clients. The firm warned consumers were confused about the apparent cross-overs between the regulated and unregulated community, which sometimes meant regulated advisers were recommending a pension wrapper but not the actual investment. Xafinity's pension scam identification unit, which helps Trustees identify potential pension scams connected with member transfers, showed cold-calling has become increasingly common. In particular, it found scammers ...

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