Moves to ban cold-calling have been well-intentioned but further educating consumers on how to spot fraudulent activity is a better form of defence, according to Adrian Boulding.
While the Tax Incentivised Savings Association (TISA) strategy director said he is a supporter of the government's proposed cold calling ban, he argued the measure does not have a broad enough scope to eliminate the practice entirely. "A lot of the cold calls come from outside of the UK," he explained. "If they [scammers] are sat in a foreign office outside the UK, then there's nothing the government can do to stop them making cold calls. "We must work with the government to build increased public awareness to help people understand how to spot scams. We know sustained government camp...
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